How can we help you?
I cannot find the location which I want to book?
Call our hotline, contact us by email, or chat on our website.
How can I contact Welcome Taxi?
Call our hotline, or reach us by email or WhatsApp chat on our website.
Does the airport transfer take us directly to our accommodation?
As the reservation is only for you, our driver will take you directly to your hotel or apartment.
What is a private transfer?
The car is only for you or your group.
Will anyone else travel in the vehicle I book?
No. We only do private transfers and the vehicle is exclusively reserved for you.
Do you offer shared transfer?
No, we only do private transfers.
How can I pay?
Pay in cash or by credit card directly to the driver.
When do I pay?
You pay after the transfer, directly to the driver.
Is there any extra cost for ski/snowboard or other luggage?
No. All luggage and equipment is free. We have fixed prices and no hidden fees.
Can I take my ski/snowboard?
Yes, just select how many pieces you have on the booking form.
I need a child, baby, booster seat?
Please select it on the booking form and we will provide it free of charge.
How to find driver at the Airport?
The driver will wait at the airport arrival area with your name on a name board.
What happens if the plane is too late?
The driver will track your flight, and if it is late he will still wait for you at the airport.
What should I do if I cannot find the driver at the airport?
Call our hotline, contact us by chat on the website, or send us an email.